Returns
Returns
We accept returns within 15 days of receiving your order. Because Perfume Oils are a personal care product and due to hygienic reasons, we can not accept returns on used items.
Arranging a Return
If your item is unused, in the original packaging, and you have the original receipt number which was emailed to you, please contact us at sales@kingsoud.com to arrange for a "return authorization". Returns that arrive which have not been given a "return authorization" will not be accepted.
Return Shipping is the buyer's responsibility. Original shipping charges are not refundable. Consider shipping using a method which provides tracking if you wish to return an item.
Method of Refund
Refunds will be applied to your original method of payment. Please allow time for the refund to be processed by your bank or credit card company. Some institutions are fast in processing card refunds while other banking institutions may require some time to process.
If you have received an email from us stating that we have processed your order, and a reasonable time has passed we recommend you first speak with your bank as they will be able to advise you on the typical time frame it takes to process the refund from their systems.